Intellectual Humility: The Skill That Leaders Miss but Are Too Arrogant to Realize
Why leaders and teams fail to see their own ignorance, and how to cultivate this crucial meta-skill
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In the early 2000s, Blockbuster was the undisputed king of video rentals, with thousands of stores across the globe. However, a lack of intellectual humility was brewing beneath the surface, eventually leading to the company's downfall.
A three-year-old startup approached Blockbuster, offering to develop its online business…
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